Privacy Policy
1. Introduction
At Beyond Wholesale, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Principles.
By using our website or engaging with our services, you agree to the terms of this policy.
2. What Information We Collect
We may collect the following types of personal information:
-
Full name, email address, phone number, and business details
-
Billing and shipping address
-
ABN, job title or role
-
Information provided via forms, enquiries, or job applications
-
Technical data such as browser type, IP address, pages visited, and cookies
We do not collect or store sensitive information unless explicitly required and consented.
3. How We Collect Your Information
We collect personal information through:
-
Website contact and enquiry forms
-
Email or phone correspondence
-
Online orders or quote requests
-
Newsletter subscriptions
-
Job applications and employment processes
-
Google Analytics and other tracking tools
4. How We Use Your Information
We use your personal information to:
-
Provide and deliver our services
-
Respond to enquiries or customer support requests
-
Send invoices and process payments
-
Manage internal operations (e.g. account management, logistics)
-
Send marketing communications (only if you have opted in)
-
Improve our website and customer experience
5. Disclosure of Information
We may disclose your information to:
-
Third-party service providers (e.g. logistics partners, IT providers, accountants)
-
Government or legal bodies when required by law
-
Our internal employees and contractors (on a need-to-know basis)
We will never sell your personal information.
6. Data Security
We take reasonable steps to ensure your information is stored securely and protected from misuse, interference, and unauthorised access. Data may be stored digitally in secure systems with restricted access.
7. Cookies and Tracking
Our website may use cookies and tracking tools (e.g. Google Analytics) to collect information about how you use our site, to help us improve user experience. You can disable cookies in your browser settings.
8. Access and Correction
You may request access to your personal information or ask for it to be corrected at any time by contacting us via the details below. We will respond to all requests in a timely manner.
9. Marketing and Opt-Out
If you have opted in to receive marketing emails, you may unsubscribe at any time using the link provided in our communications. Alternatively, you may contact us to opt out.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date listed above.
11. Contact Us
If you have any questions, concerns, or complaints regarding your privacy or this policy, please contact us at:
​
Beyond Wholesale
Email: info@beyondwholesale.com.au
Phone: [Insert number]
Address: 956 Stud Road, Rowville VIC 3178